After a month with the Pod 5, they found the hardware quiet and comfortable but Autopilot disrupted their sleep. They returned it over the mandatory subscription and app limits.
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Many owners sleep well on the Pod 5 and report no problems after months of use.
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Also mentioned: returned it4used with a partner2adjustable base1
Sleeper reviews (93)
Add your reviewShowing 11 reviews mentioning app issues Show all
Four months in the software is buggy and sleep has not been transformed.
Moved from Pod 4 to Pod 5 with no significant issues, a few restarts after WiFi drops, and good tech support.
Setup of a Pod 5 Ultra with the base went badly: the speaker and base stopped showing in the app and they spent a night with the bed stuck raised.
Likes the concept of the Pod 5 but finds the software poor: a brief WiFi blip turns the pod off and it has to be reconnected manually in the night.
Pod 5 worked great at first, then constantly disconnected in late February; a replacement was sent and it seems to work ok.
Six weeks into the full Pod 5 setup, the app keeps losing the blanket and the base and support has been unhelpful
Four months in, everything is great except 10+ nights where sleep was not tracked, and support has not resolved it.
Four days into their Pod 5 the app keeps looping back to setup, locking them out, and customer service was unreachable.
Autopilot makes the bed hotter when hot and colder when cold; support is unhelpful.
Their new Pod 5 disconnects from WiFi with UniFi gear even on a 2.4GHz only network.
Common questions about Eight Sleep Pod 5
What do sleepers say about Eight Sleep Pod 5?
Many owners sleep well on the Pod 5 and report no problems after months of use. The recurring downsides are hardware failures such as leaks or a clicking hub, slow or unhelpful support, buggy software and a required subscription. Some noticed no real sleep improvement.
Is Eight Sleep Pod 5 worth it?
Of the 93 reviews with a clear verdict, 57% are positive, 20% mixed and 23% negative. The praise mentioned most is comfortable. The most common complaint is app issues.
What do people like about Eight Sleep Pod 5?
The praise reviewers mention most: comfortable (12 reviews), cools well (8 reviews) and worth the splurge (5 reviews). For example: After the first night with their Pod 5 they woke to the vibration alarm in a warm, cozy bed instead of a phone alarm.
What are the most common complaints about Eight Sleep Pod 5?
The complaints reviewers mention most: app issues (11 reviews), bad customer service (7 reviews) and leaks (5 reviews). For example: Six weeks into the full Pod 5 setup, the app keeps losing the blanket and the base and support has been unhelpful
What does the signal score of 86 mean?
It's how well reviewed Eight Sleep Pod 5 is, out of 100, next to the other bed cooling here. Two things go in: how its reviews compare with the best-reviewed product (positive reviews, mixed counting half, and how many reviews there are), and its own negative and mixed reviews, which take points off, so only a product few people are unhappy with scores in the high 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of Eight Sleep Pod 5?
Category: Bed cooling. Type: Mattress cover. Notable features: Cover + Hub, dual-zone water heating/cooling.
Where do these Eight Sleep Pod 5 reviews come from?
93 are quotes from Reddit, each linked to the original. Sleeper reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.