Chilipad Dock Pro

Dock Pro and Chilipad dual setup was great while working but the dock leaked within 3 months and kept leaking through many replacements.

“the first of the dock units started leaking just 3 months later, despite following the instructions to a T (distilled water only, system cleaner added at set intervals, etc.)”

Dock Pro pad began ballooning and gurgling after about a year and a half, though he found it cooled better than the Ooler when it worked.

“The pad would balloon up in that spot, slowly go back down, and repeat every 7 seconds.”

Dock Pro two years in: loves it despite a backflow issue, and support was quick to respond.

“Ours is now about two years old. Honestly, I love it. I hate sleeping without it. We’ve had no other issues and their customer service was quick to respond, especially via Reddit.”

Dock Pro leaked repeatedly and damaged the hardwood floor.

“I've had a series of frustrations with the Dock Pro, primarily it leaking repeatedly and damaging the hardwood floor in my bedroom.”

Gifted Dock Pro leaked in the mattress pad after a year; support would not replace the pad.

“one of them gifted us the new Dock Pro over a year ago. Unfortunately the mattress pad started to leak.”

First Dock Pro would not turn on; the replacement died after 13 months and would not pump into the pad.

“I’m on my first replacement DockPro and now after 13 months, it’s dead too. The first one simply wouldn’t turn on, it was less than a year old.”

Dock Pro is unbelievably cold compared to the old Cube setup and holds temperature well; WiFi needed router tweaks.

“I received my Dock Pro yesterday and it is unbelievably cold compared to my old ChiliPad (what they now call the "Cube").”

Three years daily on a Dock Pro with minimal cleaning and no issues.

“I’ve had my DockPro for about 3 years and have never had any issue with it.”

Testing the Dock Pro: no subscription, cools the bed very well, nice app scheduling and control.

“I’ve been testing out the Chilipad dock pro. It doesn’t have a subscription model and it cools the bed very well and has some nice app functionality for scheduling and control”

Used the Dock Pro longer than an Eight Sleep Pod Pro: comfortable tubes, but louder control units, frequent refills and a buggy app.

“The Dock Pro control units required more frequent refilling (up to twice a week) - granted, its reservoir is smaller than the Pod Pro's”

Two Dock Pros on a split king: one burned through water daily, replacements took months, one caught fire.

“One of the systems would burn through distilled water at a rate of .5 gal/day. I reported that to the company and they replaced it. The exchange process took six months.”

Returning the Dock Pro: nicer mat than the Ooler's and cools well, but WiFi is so poor schedules and on-the-fly adjusting do not work.

“it does a very good job once I'm asleep of maintaining a temperature in the 60s (like, anywhere I want in the 60s).”

Dock Pro replacement units connected easily and run schedules, but still noisy and the price is steep.

“I like the product enough to keep it I guess, but the price is a bit steep for what it is.”

Two Dock Pro units out of the box: one did not pump water and neither could connect to WiFi; returning them.

“One unit didn't pump any water and both of them couldn't connect to a dedicated 2.4 ghz WiFi right next to them. I've bought toys for my daughter with better WiFi.”

Dock Pro was easy to connect; feels the pad more than expected but it is a small price for sleeping well.

“I find I feel the pad more than I thought I would but it’s a small price to pay to be able to sleep.”

Dock Pro cools the bed as well as Eight Sleep with a simple app, but with linen sheets the tubing is slightly noticeable.

“With linen sheets I can feel the tubing slightly on the dock pro pad.”