About a year after a friend gifted us their unit, the cover leaked everywhere and support demanded a massive upgrade fee for a Pod 4 cover because we weren't the original buyer, despite billing us monthly for the subscription.
Quick note: Some links are affiliate links. We earn a tiny commission if you buy (at no cost to you). Keeps the lights on!
63signal
93reviews32% Positive26% Mixed42% Negative
Owners praise the cooling, but leaks are the dominant complaint, often after one to three years, and a few woke up to a soaked mattress.
What sleepers love, and what they don’tWhat sleepers noticed
Liked
Watch for
Also mentioned: returned it3used with a partner3bought used2
Sleeper reviews (93)
Add your reviewShowing 9 reviews mentioning bad customer service Show all
His Pod 3 stopped adding water to the loop and support first quoted $700 for a new pod
Stopped working after three years, and I discovered Eight Sleep had quietly migrated my Autopilot Plus subscription (which included an extended warranty) to a basic plan with no warranty coverage.
After my original hub's pump died at three years, I bought a working secondhand hub on eBay that worked for a week before Eight Sleep remotely deactivated it and demanded I buy a new Pod 4 hub.
Pod 3 leaked in the night and soaked a $3,000 mattress; Eight Sleep support then stalled for weeks.
Their Pod 3 cover leaked about 2.5 years in, just past warranty, ruining a mattress, and customer service was slow.
His replacement Pod 3 Cover leaked again within two years and support denied warranty coverage
Pod 3 leaked and replacement was priced at $1,500.
Multiple failures on his Pod 3: the cover was replaced for a leak that ruined his mattress, and sleep tracking then failed after an update
Common questions about Eight Sleep Pod 3
What do sleepers say about Eight Sleep Pod 3?
Owners praise the cooling, but leaks are the dominant complaint, often after one to three years, and a few woke up to a soaked mattress. Replacement out of warranty was described as costly. Support was often quick when under warranty, and a few have had it work for two years without a problem.
Is Eight Sleep Pod 3 worth it?
Of the 93 reviews with a clear verdict, 32% are positive, 26% mixed and 42% negative. The praise mentioned most is held up well. The most common complaint is broke early.
What do people like about Eight Sleep Pod 3?
The praise reviewers mention most: held up well (11 reviews), good customer service (10 reviews) and cools well (7 reviews). For example: About six years in it is going strong, though not being able to control the temperature without the app is annoying
What are the most common complaints about Eight Sleep Pod 3?
The complaints reviewers mention most: broke early (23 reviews), leaks (22 reviews) and bad customer service (10 reviews). For example: Two-year-old Pod 3 pump is failing and whining loudly each cycle; Eight Sleep only offered a discounted Pod 4.
What does the signal score of 63 mean?
It's how well reviewed Eight Sleep Pod 3 is, out of 100, next to the other bed cooling here. Two things go in: how its reviews compare with the best-reviewed product (positive reviews, mixed counting half, and how many reviews there are), and its own negative and mixed reviews, which take points off, so only a product few people are unhappy with scores in the high 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of Eight Sleep Pod 3?
Category: Bed cooling. Type: Mattress cover. Notable features: Cover + Hub, dual-zone water heating/cooling.
Where do these Eight Sleep Pod 3 reviews come from?
93 are quotes from Reddit, each linked to the original. Sleeper reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.