2017 Purple: filed a warranty claim with photos and got a new one with the old one hauled off; easy process, slow email replies.
Quick note: Some links are affiliate links. We earn a tiny commission if you buy (at no cost to you). Keeps the lights on!
79signal
55reviews41% Positive27% Mixed32% Negative
Many report six to ten years of cool, comfortable sleep; some hit sagging after a few years.
What sleepers love, and what they don’tWhat sleepers noticed
Liked
Watch for
Also mentioned: returned it1
Sleeper reviews (55)
Add your reviewShowing 2 reviews mentioning good customer service Show all
Original Purple from 2018 sagged; a warranty claim made this week was approved.
Common questions about Purple Mattress
What do sleepers say about Purple Mattress?
Most owners are very happy with the original Purple, with many reporting six to ten years of comfortable, cool sleep and no sag. The main downside is sagging in the middle or where people lie, which some owners hit after two to six years, and warranty claims could take effort. Heavier owners often also like it.
Is Purple Mattress worth it?
Of the 44 reviews with a clear verdict, 41% are positive, 27% mixed and 32% negative. The praise mentioned most is held up well. The most common complaint is sagging.
What do people like about Purple Mattress?
The praise reviewers mention most: held up well (20 reviews), comfortable (6 reviews) and good customer service (6 reviews). For example: Has had their Purple since 2017 and still loves it; the platform base was squeaky at first but no longer is.
What are the most common complaints about Purple Mattress?
The complaints reviewers mention most: sagging (13 reviews), back pain (6 reviews) and broke early (4 reviews). For example: Liked it for years, got a warranty replacement after sag, and the replacement sagged again within four weeks
What does the signal score of 79 mean?
It's how well reviewed Purple Mattress is, out of 100, next to the other mattresses here. Two things go in: how its reviews compare with the best-reviewed product (positive reviews, mixed counting half, and how many reviews there are), and its own negative and mixed reviews, which take points off, so only a product few people are unhappy with scores in the high 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of Purple Mattress?
Category: Mattress. Type: Foam. Firmness: Medium-firm. Height: 9.25 in. Notable features: 2 in GelFlex Grid, adaptive foam.
Where do these Purple Mattress reviews come from?
55 are quotes from Reddit, each linked to the original. Sleeper reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.
